Limerick has a rich cultural heritage and a thriving arts scene. The
city is known for its music, theater, literature, and art, with
numerous festivals and events taking place throughout the year. There
are also historical sites, museums, and galleries that offer glimpses
into Limerick?s fascinating past and vibrant present.
*For this position, you must be a citizen of the European Union*
WE OFFER:
* Hybrid work model in Limerick, Ireland
* Development oppurtunities (Teamlead, trainer in department in
china, and US - they always promote from within)
* Social activities every 3 months
* Health insurance
* Performance bonuses
* Relocation package (flight and accomodation)
?
ABOUT THE COMPANY:
The Company is not a classic ticket sales service. It is a
multinational ticket exchange and ticket resale brand. You will
support customers in the buying and selling of tickets. They are the
leading global marketplace for music, sports and entertainment
tickets. Despite their rapid growth while revolutionizing a **Apply on
the website**-billion-dollar industry, they maintain their start-up
ethos and data-driven culture. They believe that small,
cross-functional teams can achieve extraordinary results.
?
THE JOB:
If you're ready to embark on an exciting journey and contribute to
creating a positive online experience for millions of users, don't
miss out on this opportunity! Your daily work will include tasks like
these:
* Act as a single point of contact for phone calls, chat and emails
from users regarding
* Helping seller in the sales process(account management) and buys if
quiestions to ticket etc
* Customer Service ? provide e-mail and phone support to our
customers to the required standard which ensures a good balance
between productivity and quality
* Ability to liaise with other departments as necessary
* Identify process improvement opportunities and raise them through
the appropriate forum
* Support customers directly on the ground at major events around the
world
Any other tasks as required
YOUR QUALIFICATIONS:
You speak and write Italian at a native level and you are fluent in
English.
At least 6 months experience in the IT and tech support
industry.&#**Apply on the website**;Sales skill and experience of
Retail is an advantage.
You have a basic understanding and level of computer handling
skills.&#**Apply on the website**;Good learning pace within IT
systems, Basic knowledge to Microsoft office package
Excellent problem solving skills with good inter-personal relationship
building skills.
Ability to manage multiple, competing priorities, duties and tasks,
and you have excellent communication skills and can express your
thoughts clearly and concisely
?
If you have any questions about the position, please feel free to
send an email to _ Reference: VILI _ ABOUT LIMERICK:
Limerick has a rich cultural heritage and a thriving arts scene. The
city is known for its music, theater, literature, and art, with
numerous festivals and events taking place throughout the year. There
are also historical sites, museums, and galleries that offer glimpses
into Limerick?s fascinating past and vibrant present.
*For this position, you must be a citizen of the European Union*
WE OFFER:
* Hybrid work model in Limerick, Ireland
* Development oppurtunities (Teamlead, trainer in department in
china, and US - they always promote from within)
* Social activities every 3 months
* Health insurance
* Performance bonuses
* Relocation package (flight and accomodation)
?
ABOUT THE COMPANY:
The Company is not a classic ticket sales service. It is a
multinational ticket exchange and ticket resale brand. You will
support customers in the buying and selling of tickets. They are the
leading global marketplace for music, sports and entertainment
tickets. Despite their rapid growth while revolutionizing a **Apply on
the website**-billion-dollar industry, they maintain their start-up
ethos and data-driven culture. They believe that small,
cross-functional teams can achieve extraordinary results.
?
THE JOB:
If you're ready to embark on an exciting journey and contribute to
creating a positive online experience for millions of users, don't
miss out on this opportunity! Your daily work will include tasks like
these:
* Act as a single point of contact for phone calls, chat and emails
from users regarding
* Helping seller in the sales process(account management) and buys if
quiestions to ticket etc
* Customer Service ? provide e-mail and phone support to our
customers to the required standard which ensures a good balance
between productivity and quality
* Ability to liaise with other departments as necessary
* Identify process improvement opportunities and raise them through
the appropriate forum
* Support customers directly on the ground at major events around the
world
Any other tasks as required
YOUR QUALIFICATIONS:
You speak and write Italian at a native level and you are fluent in
English.
At least 6 months experience in the IT and tech support
industry.&#**Apply on the website**;Sales skill and experience of
Retail is an advantage.
You have a basic understanding and level of computer handling
skills.&#**Apply on the website**;Good learning pace within IT
systems, Basic knowledge to Microsoft office package
Excellent problem solving skills with good inter-personal relationship
building skills.
Ability to manage multiple, competing priorities, duties and tasks,
and you have excellent communication skills and can express your
thoughts clearly and concisely
?
If you have any questions about the position, please feel free to
send an email to
We need : English (Good)
We need : Italian (Fluent)
Type: Permanent
Payment: Contact us
Category: Languages
